Doral Kia - Doral, Florida

Ashley C.

I had an amazing experience leasing my car thanks to Pedro! He was incredibly professional, knowledgeable, and made the entire process a breeze. He took the time to understand my needs, answered all my questions, and ensured everything went smoothly. His friendly and attentive approach made the experience stress-free and enjoyable. If you’re looking for a top-notch car salesman who truly cares about his customers, I highly recommend Pedro!

Michele B.

We purchased a car for my mom, and the experience was exceptional! Cello was incredibly helpful in guiding us through the process and making everything easy to understand, which helped us make the best decision. Pedro Crespo, our salesperson, was friendly, patient, and attentive, and Michelt, the finance manager, went above and beyond to assist us. The entire team was amazing—super kind and professional! Thank you so much for all your help!🙌🏻🤩

Maya K.

I had such a great experience at this Kia dealership! From start to finish, the team was attentive, helpful, and really made me feel like they cared about getting me into the right car. They weren’t pushy at all, and the process felt smooth and stress-free.

Lillian was amazing—she was so patient, knowledgeable, and went out of her way to answer all my questions. She made sure I was comfortable every step of the way. And Mitchell, the general manager, is just wonderful! He was approachable, helpful, and really made the whole process feel personalized.

In the end, we got an amazing deal on a car we absolutely love. The team worked so hard to make it all come together, and I couldn’t be happier. If you’re looking for a dealership that’s professional, kind, and truly cares about their customers, I highly recommend giving them a visit.

Shaday P.

For someone that has had terrible experiences with dealerships I am incredibly grateful to have found Pedro. Not only did he help me secure my dream car but was supportive throughout the entire process and extremely transparent. I am also grateful for Richard Garcia and assisting him with making it possible for me with great financing options. Thank you Doral Kia! I am so happy!!!

Maria F.

I had the BEST car-buying experience thanks to Lillian! From the moment I walked in, she was friendly, knowledgeable, and genuinely cared about assisting me with my car purchase. She took the time to understand my needs, explained everything clearly, and never pressured me into a decision. Her professionalism and honesty made the entire process smooth and stress-free. If you’re looking for someone who truly puts the customer first, go see Lillian. I absolutely love my new car and couldn’t be happier with the service.

Elia R. L. M.

La experiencia con el vendedor Frank Rodríguez fue muy profesional, empatico ,mucha pasiencia con mi hija q es muy selectiva y solo iba con el propósito d mirar y ver opciones y gracias a su profesionalidad mi hija sacó su carro. Doy una estrella xq nos pasó lo contrario con la financista KARLA, quiso ser ventajista, su trato y forma d trabajar no es la correcta al punto q x su mala profesionalidad mi hija casi desiste d comprar después d tantas horas d trabajo del vendedor .Gracias a los manager q lograron llevar la situación y arreglar tdo a favor del cliente q es mi hija. No tenemos quejas del Diler, solo de la financista q nos hizo perder tiempo y pasar un mal rato.

anabella C.

I am writing to express my profound dissatisfaction with the abysmal service I have received from your company. I have been attempting to resolve an issue with my car all day, but to no avail. Each time I called, I was given three different names of people who supposedly work there, but it seems none of them actually do. This has been incredibly frustrating and unprofessional.

Moreover, whenever I ask to speak with the service manager, I am told that they are always busy and unable to take my call. This is unacceptable. As a customer, I expect a certain level of support and responsiveness, especially when dealing with an issue as serious as mine.

I have had my car for only one month, and it is already giving me problems. The part that was installed was not placed correctly, resulting in damage that has burned the hood of my car. This is not only disappointing but also dangerous.

I demand immediate attention to this matter and a resolution to my problem. If this is not addressed promptly, I will have no choice but to escalate this issue further.

Tigga S.

James.

I purchased and 2023 XLE at the Doral Kia yesterday. Carlos the sales Rep and Jose at finance was phenomenal. Carlos helped with every step very professional and knowledgeable at what he does. They treated but me and my wife like they wanted to be treated despite your racial background. Great job guys.