Kia of Leesburg - Leesburg, Florida

Carrie W.

Wonderful experience purchasing my first Kia! Bought a Soul & couldn’t be more pleased. Worked with Laurie Perkins, Kean & Max. All were extremely helpful. Went above & beyond. When we first visited the dealership I brought my son who has autism. Sammy was amazing with him. Just an incredible team at Kia in Leesburg!! Highly recommend ☺️

Robyn W.

We road tripped down to Florida from Virginia to see family, and I had a few items that needed taken care of with my 2012 Kia Sorrento. I was able to make a same day appointment, and get all of my concerns addressed. From my initial interaction with the service staff (shout out Mike!!) I was treated with respect and kindness. I trusted them completely with their assessments. They were able to complete all the repairs while my dog and I enjoyed a local dog park. Great service! I look forward to returning if my car needs anything when we are traveling in the area again. Bonus stars for being so kind to my dog Barney, and welcoming him with treats!

Heather F.

Purchased a new car and the experience was the best I've ever had at any dealership!! Employees seemed happy to be at work (never experienced that at any other dealership in all the years I've been buying cars), to me that speaks volumes! Never felt pressured during any part of the sales process, not even at the end during signing. I will 100% purchase from them again and I am happy to refer them as a great dealership to purchase from!!! ❤️ 🚘

Go see Tim Lile!

Gennie H.

Great dealership! Loved working with Allen and Ryan (Service) Serhan and Max (Sales/Finance).
Wasn’t looking for a new vehicle but my current vehicle had other plans.

Eileen L.

This was NOT a great experience! I purchased a 2023 Honda CRV on 12/28/24. When I was leaving in MY new purchase after 5 hours at the dealership, I noticed that there was a dent in the car. Kia of Leesburg told me to bring it back that it should only take 2days tops to fix it. I bought it back on 12/31/24. I asked when they clean the car to please NOT use the “air fresheners”that they used originally to get the dog smell out of the car that was in it, they said No Problem! I called on day 3 asking about my car. Nobody could give me any answer what was going on. I had been calling everyday asking what is happening, nobody could give me any straight answer. On day 9 with STILL no car I left my job early to drive the hour distance to find out what was going on. After waiting almost 30mins to speak to the General Manager Yhan THAT is when I got some answers. I was told my car would be completed the next day and delivered to my job an hour away. When they dropped it off I looked around quick cause I was at work and still found those “air fresheners” I showed the driver. As the driver handed me the keys he said to me “ By the way your tire pressure light came on 1/2 way here. I asked him then Why did you bring it to me and not fix it? He said, “I don’t know!” The car was supposed to be with a full tank of gas, it wasn’t. The next day when I was actually able to fully LOOK at the entire car in the daylight there was a scratch on the passenger door window. The retraction spring in the gas tank was Broken. I went to a Honda dealership by me and just purchase the part. I need that piece to close the gas cap. I didn’t want to drive back AGAIN another hour away. My salesman Sebastian was NO HELP with anything. I will say this Greg in finance was WONDERFUL. He was the ONLY one answering all my questions, showing me how to use the car and following up. I hope the next consumer that purchases a NON KIA or USED vehicle at this location has a better experience. I guess this is what I get for buying a Honda at KIA dealership.

Susie F.

You make think this is a regular “dealership” - this place I truly committed to meeting your needs and making you happy….excited for you purchase. Nick was great, Mike took great care of us, too.
Really appreciated the great treatment and I LOVE my car

Gary A.

I had an exceptional experience at Kia of Leesburg! From the moment I walked in, the staff was incredibly welcoming and attentive. My sales consultant, [Salesperson Name], took the time to understand my needs and helped me find the perfect car. They made the entire process smooth and stress-free, offering expert advice without any pressure.

The selection of vehicles was impressive, and I felt confident in my decision to purchase my new Kia. The financing process was straightforward, and the team made sure I understood all my options. I also appreciated the level of transparency throughout.

I couldn't be happier with my purchase and the outstanding customer service I received. If you're looking for a great deal and a hassle-free car-buying experience, I highly recommend Kia of Leesburg. Thank you again for making my experience so enjoyable!

Calvin

This branch used to be good, but it keeps getting worse and worse as time goes on. Would not recommend this place to anyone. A bunch of con artists that promise you one thing and never deliver. I bought a car from here in 2017 and the place was great. Not sure what's going on with the new management but this place has gone way down hill. The workers are pushy and lie to you, and the service department is careless and doesn't take nearly as good care as they used to. Very disappointed with this location and it's "improvements" also stop sending me letters in the mail every week saying I won something. ITS A SCAM , the letter says I won and no purchase necessary, than when I show up they very rudely push me out the door and tell me to leave as if they will send me my prize in the mail than never hear back from them again just stop with the nonsense and stand behind your word. This place used to have a great service department and you could eat some snacks / have a drink while you waited. Service department prices have gone way up and the quality of their work has gone way down, and the snacks while you wait are gone. Very disappointed. I will encourage anyone buying a car to stay away from here