South Shore Hyundai - Valley Stream, New York

Kevin B.

Brought my 2023 Hyundai Tucson in for service on 1/2/25. My service advisor was Nicholas Estupinan. I paid $251 for a wheel alignment and NYS emissions inspection. I asked before to make sure that my fluids were topped off, specifically the coolant. The wait was not too long but the coffee machine was broken so that was a bummer. I spoke to Nick after my car was ready and double checked with him that my coolant was topped off and he assured me that it had been. I left and when I got home maybe 20 minutes later I opened the hood to find out that it had not been done. How can I believe that the other services I paid for have been done? I have absolutely no faith in them. This is the worst dealership I have ever had to deal with. Always trying to sell you on unnecessary services and making promises they have no intentions on keeping. Can’t even get them on the phone to see what they can do to correct the problem. GO SOMEWHERE ELSE!

Update: Finally got on the phone with Angelina she couldn’t care less was very rude transferred me Nick who also didn’t care and the best they could offer was for me to further inconvenience myself by driving 20 minutes back to the dealership to have it topped off. I was assured I wouldn’t have to wait but I can’t believe a word these people say I will be going elsewhere. Hope to find a decent and honest place to have my car serviced in the future.

Peter T.

My wife and I thought it was time to get a new vehicle the last one we got was 12 years ago. We did our research and we were very interested in the Hyundai Palisade. We made an appointment with South Shore Hyundai and other Hyundai dealerships for the days to follow. When we got there we were met by a young man ,Chris Gurr, in the lot with a Palisade ready for us to look at and test drive. He looked kind of young to me but I soon realized he had amazing knowledge of the vehicle we were interested in. I had watched dozens of videos on the Palisade and thought I was an expert on it but I learned a lot more from him . He never rushed us went into great detail about the truck from bumper to bumper answering all our questions and concerns. He spent 7 hrs with us in the 2 days we were there and he never made us feel like we were taking to much of his time. He showed us just about every color and trim the Palisade comes in going over and over again to his other lot bringing us a large selection. We went there with our Costco car buy program which gave us a good savings . He worked with us to get to a place we were comfortable with over and above the Costco discount and showed us several different ways to purchase the vehicle. He took care of everything from insurance to registration and made it a extremely good experience. He didn't stop there he made sure the vehicle was pristine and set up perfectly for us . Finally he spent well over an hour going over the features of the truck making sure we understood each one in detail constantly asking if we had any questions. He set up our phones filled the tank and even got us out of his pocket a selection of air fresheners that matched the interior of our truck. We were confident we received a very fair deal for the truck of our dreams the Palisade Calligraphy Night Edition in black and felt no need to keep the other appointments we made. This truck is a present for my 70th birthday and Chris was a big part of making my dream come through. I know for years and years to come our lives will be changed for the better. I strongly recommend you visit South Shore Hyundai and ask for Chris for the vehicle of your dreams. Every one there was amazing to deal with. I give them 5 stars and I give Chris 5+ stars for sure. In just over 24 hrs he changed our lives. I think he was more excited and happy for us than we were and we were ecstatic.

Saviesky R.

I recently purchased a car from this dealership, and the experience was outstanding, thanks to the exceptional service from the general sales manager: Ross. He went above and beyond to help us with the deal, making the entire process smooth and stress-free. His professionalism, transparency, and willingness to work with us to get the best deal were truly impressive. I highly recommend him and this dealership for anyone looking for great service and a seamless car-buying experience!

Frank M.

Codio was incredible. Actually , the whole staff was incredible. They went above and beyond to meet my needs. I can’t stand car dealerships. The whole process is torture. Not here, I was in and out within half the time it would take at any other dealership with twice the thoroughness from the staff. Haven’t been to the service department yet so this rating is for the sales department and the financial department. I get that some people may have bad experiences at dealerships and fortunately for me that was not the case. I am a South Shore Hyundai Customer for life now!

Sharon G.

I recently purchased my new Tucson from South Shore Hyundai. I am very pleased with how smoothly the entire process went from start to finish and I absolutely love my new car! There was no pressure to buy; I felt comfortable with the entire process. I am confident Vinny and Chris got me the best deal available. Both Vinny and Chris are very knowledgeable, professional and courteous. I will be back when it’s time to buy again!

Tyrell E.

It was an amazing experience from start to finish. Adiel was very knowledgeable and fast with moving things along. The finance manager Zeeshan was very helpful and transparent about all of the fees and charges. This was easily the best experience I've had at any dealership.

Nina C.

I initially didn't even plan on purchasing a truck until a friend of mine kindly persuaded me into looking at a new vehicle here at south shore hyundai. She insisted we talk to the manager Vinny and I am so glad we did. They took my trade in vehicle and gave me a incredible deal on a new vehicle. I am so happy with my purchase of my new 2025 Santa Cruz. A huge shout out to the sales team and Abu for all your help, hard work and dedication. It is much appreciated!!! I will hopefully get another great deal when I take a family member back to this location. Highly recommended.

Barby P.

I had an excellent experience working with Al Sessoms. Al took the time to listen. Al is knowledgeable and patient! He will interact with you many times until you feel satisfied and ready to proceed. I also want to mention Lisa Santoro, the finance manager, provided additional support and comfort to us during the process. She is honest and caring!